SALESFORCE-SALES-REPRESENTATIVE EXAM VCE, UNLIMITED SALESFORCE-SALES-REPRESENTATIVE EXAM PRACTICE

Salesforce-Sales-Representative Exam Vce, Unlimited Salesforce-Sales-Representative Exam Practice

Salesforce-Sales-Representative Exam Vce, Unlimited Salesforce-Sales-Representative Exam Practice

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Salesforce Salesforce-Sales-Representative Exam Syllabus Topics:

TopicDetails
Topic 1
  • Planning: In this topic, Salesforce Sales Professionals examine the elements of territory planning, such as account segmentation and prioritization. The focus of this topic is on creating approaches to engage key accounts effectively and developing robust business relationships with essential roles and personas.
Topic 2
  • Customer Success: While covering this topic, sales professionals identify actions required for order booking and fulfillment. Recognizing the post-sales customer journey and assessing expected and realized value ensures alignment with customer goals, a vital area of knowledge for the exam.
Topic 3
  • Forecasting: In this topic, Salesforce Sales Professionals assess forecast accuracy to drive opportunity consistency and evaluate risks and opportunities in business deals. Understanding key inputs for the forecasting process helps optimize predictions, an essential skill for the Salesforce Certified Sales Representative Exam.
Topic 4
  • Deal Management: Salesforce Sales Professionals learn to qualify prospects and progress them through sales stages. In this topic, emphasis is placed on understanding customer goals, challenges, and initiatives to present tailored value propositions. Identifying obstacles, gaining commitment, and finalizing contracts are integral steps to successful deal management, a crucial focus area of the exam.

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Salesforce Certified Sales Representative Sample Questions (Q38-Q43):

NEW QUESTION # 38
A forecast is based on the rollup of a set of opportunities.
What are three dimensionsin a forecast rollup?

  • A. Time, categories, and territories
  • B. Quotes, contacts, and territories
  • C. Contacts, product family, and revenue

Answer: A

Explanation:
A forecast is a projection of how much revenue you can generate in a quarter. A forecast rollup is the aggregation of a set of opportunities based on three dimensions: time, categories, and territories. Time refers to the fiscal period, such as month or quarter, that the forecast covers. Categories refer to the stages of the sales process, such as commit, best case, or pipeline. Territories refer to the sales regions or markets that the forecast applies to. References:
* Certification - Sales Representative - Trailhead
* Cert Prep: Salesforce Certified Sales Representative - Trailhead
* [Forecasting Guide - Salesforce Help]


NEW QUESTION # 39
How can a sales rep use whiteboarding while exploring a customer's business challenges?

  • A. Toorganize ideas by level of importance
  • B. To illustrate how a product fits in with other products in the catalog
  • C. To present solutions without input from the customer

Answer: A

Explanation:
A sales rep can use whiteboarding while exploring a customer's business challenges to organize ideas by level of importance. Whiteboarding is a technique that involves using a whiteboard or a similar tool to visually capture and structure information during a sales conversation. Whiteboarding can help the sales rep to understand thecustomer's situation, needs, and goals, and to prioritize the most critical issues or opportunities.
Whiteboarding can also help the sales rep to engage the customer in a collaborative dialogue, and to demonstrate their expertise and credibility. References: [Sales Rep Training: Explore Customer Needs], [Cert Prep: Salesforce Certified Sales Representative: Explore Customer Needs]


NEW QUESTION # 40
A sales representative wants to drive the adoption of a new product with a customer.
How should the sales rep address the customer's question: "What's in it for me?"

  • A. Offer a product sample.
  • B. Articulate the business value.
  • C. Provide product documentation.

Answer: B

Explanation:
Articulating the business value is how the sales rep should address the customer's question: "What's in it for me?" Business value is the benefit or advantage that the product provides to the customer in terms of improving their situation, solving their problems, fulfilling their needs, or achieving their goals. Articulating the business value helps to show the customer how the product can help them succeed and grow.References:
https://www.salesforce.com/resources/articles/value-selling/#value-selling-definition


NEW QUESTION # 41
A sales representative compiled research about a prospect. The sales rep is now ready to set up an initial collaboration session with the prospect.
Which session type should the sales rep hold with the prospect?

  • A. Discovery
  • B. Negotiation
  • C. Renewal

Answer: A

Explanation:
Discovery is the session type that the sales rep should hold with the prospect after compiling research about them. Discovery is the process of asking open-ended questions, listening actively, and uncovering the prospect's pain points, needs, goals, and challenges. Discovery helps to build rapport, trust, and value with the prospect, as well as to qualify them as a potential customer. Reference: https://www.salesforce.com/resources/articles/sales-process/#discovery


NEW QUESTION # 42
A sales representative is showing their customer how they can reduce their costs and improve productivity.
What is being delivered?

  • A. Value proposition
  • B. Success story
  • C. Use case

Answer: A

Explanation:
When a sales representative demonstrates how their products or services can reduce costs and enhance productivity for a customer, they are presenting a value proposition. A value proposition articulates the unique benefits and value that the company's offerings provide, distinguishing them from competitors. It focuses on the specific advantages the customer will experience, such as cost savings and productivity improvements.
Salesforce emphasizes the importance of understanding customer needs andeffectively communicating how their solutions can address those needs, which is central to crafting a compelling value proposition.


NEW QUESTION # 43
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