DISCOUNT SALESFORCE-SALES-REPRESENTATIVE CODE | NEW SALESFORCE-SALES-REPRESENTATIVE EXAM TESTKING

Discount Salesforce-Sales-Representative Code | New Salesforce-Sales-Representative Exam Testking

Discount Salesforce-Sales-Representative Code | New Salesforce-Sales-Representative Exam Testking

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Salesforce Certified Sales Representative Sample Questions (Q47-Q52):

NEW QUESTION # 47
What is a prerequisite for preparing an initial proposal that will bring value to the prospect?

  • A. Discover their business needs.
  • B. Provide as much technical information as possible.
  • C. Use a template to create a framework.

Answer: A

Explanation:
A prerequisite for preparing an initial proposal that will bring value to the prospect is to discover their business needs. This involves asking open-ended questions, listening actively, and using whiteboarding or other techniques to explore and understand the prospect's situation, goals, challenges, and pain points. By discovering their business needs, the sales representative can tailor the proposal to address the specific problems or opportunities that the prospect is facing, and to demonstrate how the solution can deliver value and benefits to the prospect. Reference: [Sales Rep Training: Explore Customer Needs], [Cert Prep: Salesforce Certified Sales Representative: Explore Customer Needs]


NEW QUESTION # 48
What is the primary benefit of team selling at a key account?

  • A. Provides the customer with multiple points of contact
  • B. Reduces the workload for individual sales representatives
  • C. Leverages collective expertise to meet customer expectations

Answer: C

Explanation:
Team selling is a strategy of using a group of salespeople with different skills and expertise to sell toand serve major accounts. The primary benefit of team selling at a key account is that it leverages the collective expertise of the team members to meet the customer's expectations and needs. Team selling can help create value for the customer by providingcustomized solutions, addressing complex problems, and delivering superior service. Team selling can also help build trust and loyalty with the customer by demonstrating commitment, collaboration, and professionalism. References:
* Cert Prep: Salesforce Certified Sales Representative, unit "Build and Maintain Relationships with Key Accounts"
* Team Selling: The Secret Weapon in Major Accounts


NEW QUESTION # 49
A sales representative is using a creative problem-solving process to help their customer uncover breakthrough solutions.
What is the name of this approach?

  • A. Design thinking
  • B. Linear sales
  • C. Agile methodology

Answer: A

Explanation:
Design thinking is a creative problem-solving process that involves understanding the customer's needs, challenges, and goals, and generating innovative solutions that address them. Design thinking is based on five stages: empathize, define, ideate, prototype, and test. By using design thinking, sales representatives can help their customers discover new possibilities, overcome obstacles, and create value. References:
* Cert Prep: Salesforce Certified Sales Representative, unit "Use Design Thinking to Solve Customer Problems".
* What isDesign Thinking? - updated 2024 | IxDF
* Design thinking, explained | MIT Sloan


NEW QUESTION # 50
A sales representative has a low conversion rate during the proposal phase of the pipeline. They notice there are a few sentences about the prospect objectives, two pages on the specifications and deliverables, and then a small portion on the investment.
Which adjustment will help the sales rep win more work by being more customer-centric?

  • A. Move the investment to the top to get the objection out of the way.
  • B. Remove the objectives since the prospect already knows them.
  • C. Focus more on anticipated outcomes than deliverables.

Answer: C

Explanation:
A customer-centric proposal is one that emphasizes the value and benefits that the solution will provide to the customer, rather than the features and specifications of the product or service. By focusing more on the anticipated outcomes, the sales rep can show how the solution aligns with the customer's objectives and needs, and how it will help them achieve their desired results. This will also help the sales rep differentiate themselves from the competition and build trust and credibility with the customer. Reference:
Cert Prep: Salesforce Certified Sales Representative, Unit 4: Value Selling
[Sales Rep Training], Unit 2: Sell with Value
Salesforce Certified Sales Representative Exam Guide, Section 4: Value Selling


NEW QUESTION # 51
Which behavior should a sales representative display to establish credibility with a customer?

  • A. Be sincere and transparent, even if it means losing a sale.
  • B. Review the proposal and potential discount structures.
  • C. Reiterate product info when there is hesitancy to move forward.

Answer: A

Explanation:
Credibility is the quality of being trusted and believed in by the customer. A sales representative can establish credibility by being sincere and transparent, even if it means losing a sale. This shows that the sales rep is honest, ethical, and customer-centric, and that they value the customer's best interests over their own. Being sincere and transparent can also help the sales rep buildrapport, loyalty, and referrals with the customer. The other options are not effective ways to establish credibility, as they may come across as manipulative, self- serving, or repetitive. References:
* Cert Prep: Salesforce Certified Sales Representative, unit "Build and Maintain Relationships with Key Accounts"
* [Sales Rep Training], unit "Prepare Your Team to Sell Successfully"


NEW QUESTION # 52
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